Most of the time, business intelligence tools are standalone tools or suites of tools which are targeted to a particular business. The aim of pervasive BI is not to simply present access to uncooked data, but to include your employees in the formation and attainment of enterprise goals. Think about the following example of a call middle monitoring current service stage To maximize that metric’s usefulness, it must be compared against existing service stage agreements (SLA) to provide a view of the middle’s current efficiency. Individual brokers can then act on that info and change their actions and behaviours when the SLA is not being met. That is the kind of knowledge that’s on the coronary heart of business intelligence. By offering insightful information about efficiency, employees can take the initiative and make more informed decisions that positively impact your organization’s performance.
Strategi BI bagi suatu organisasi, akan berbeda dengan …Read more